Guest Area

Arrival and Departure Information

ARRIVAL
16:00 Onwards
If we are ready earlier on the day, we will let you know.

Upon arrival , there is ample parking either in the designate area for The Coach House Loft or in the spacious car prk to the rear of the barns.

Guests are welcome to park closer to the cottages for loading and unloading but no parking is permitted on the old farm yard where guests like to sit to enjoy the view of the pond and dark starry nights and well as permit access in emergency.

Please avoid parking in front of garage doors and ensure there is plenty of room for farm machinery to get past

You will receive information two weeks before arrival containing access information, directions and other useful information.

DEPARTURE
By 9:30 a.m.
Please empty all bins.

Please leave promptly by 9:30 a.m.

We have fibre to the property which is very reliable but we cannot guarantee access at all times as we are dependent upon our supplier’s network. Please locate the sign by your front door to find out how to connect. We also have external wi-fi available. Guidance to help you connect is located on a sign near your front door.

We are striving to be eco friendly and making the most of
our natural resources whilst providing comfortable modern amenities.
We have been accredited with the cottages.com Green Award for Sustainability.
The primary and most efficient source of living space
heat is the wood burner.
The panel radiators and bathroom under floor heating are
thermostatically controlled and will provide background
heat.
We have set the fire ready for you to light and supplied
you with your first basket of logs and some firelighters to
help you get started.
Logs may be purchased at the garage in Brynhoffnant (4
miles) or you may purchase them from us (by the net).

Torches We provide torches in each cottage to help navigate the grounds but please keep them to hand at night in case of power cuts or out and about on dark night

Gas lighters and fire gloves We provide gas lighters for the log burners for your convenience and to avoid matches and fire gloves to protect your hands. There are also fireguards for your use.

Extinguishers and Fire blankets are located in your kitchen

First aid kit are in the kitchen.

We provide spare batteries and bulbs, please get in touch if you need any of these replacing.

It is important that you read the information about hot tubs before using them
Cleaning Chemicals – please only use the cleaning chemicals provided and only flush human waste and soft tissues as we have a
treatment plant/sceptic tank. It will easily block causing great inconvenience as well as cost.
Dogs must be kept on leads outside your garden or the designated exercise areas.
Sash Windows – To open the sash windows, please turn the two catches located half way down the window fully to the right and then
either slide the upper sash down or the lower sash up as far as the restrictors will allow. To close the wind, firstly check that the catches
are fully rotated (to avoid damage when closing) to the right and then slide the sash up or down as needed. Rotate the catches fully to
the left to secure the windows shut. Please do not open the tilt mechanism… unless cleaning them

Have a serious health condition, high or low blood pressure, or any other medical condition which may affect your reaction to heat—consult your doctor first.
• Are taking medication for any of the above conditions or unsure as to the advisability of using hot tubs—consult your doctor first.
• Have a contagious disease, infectious skin condition, open sores or wounds.
• Have had a heavy meal within one and a half hours.
• Are under the influence of alcohol or drugs.
• Are a child under the age of 4.
• Have recently exercised. Time should be allowed to enable body temperature to return to normal levels.

Are you in one of these groups?:
• THE ELDERLY: The elderly are more susceptible to the effects of a hot tub and should therefore be extra careful.
• CHILDREN: No children under the age of 12 permitted to use the hot tub. Under the age of 4 or those with faces below the water line, should never use the hot tub. Older children should be supervised by a responsible adult. Be aware of the dangers of heat stress in children.
• PREGNANT WOMEN: Advised not to use the hot tub or seek medical advise before doing so.
• DIABETICS: People with diabetes will need to check with their doctor before using the hot tub.

No glasses at any time in any form. Plastic dishwasher safe glasses are provided. Any broken glass found in the hot tub will result in a minimum fee of £250, increasing depending upon the degree of damage and costs of flushing out by a qualified Jacuzzi engineer. The same applies for damage caused by items such as can tabs/rings. Switch off immediately.
Water: Beware that areas around the hot tub could be slippery due to water. Take Care.
Risk of severe injury or drowning by entrapment. Keep hair, loose articles of clothing or hanging jewellery away from suction fittings, rotating jets or other moving components to avoid entrapment that could lead to drowning or severe injury.
Never operate or use the spa if the filter, filter lid or skimmer assembly are missing or broken.

Cover Removal. Please only use the cover lifter to open the cover to prevent injury to yourself or damage to the cover.
The covers remain on the hoist for your convenience and easily useable by one person. Covers must remain on the cover lifter at all times .

Instructions on how to use the cover and hot tub friendly plastic glasses are in your cottage ready for you to read prior to relaxing in your Jacuzzi hot tub and we are always happy to help.

We always strive to maintain the highest of standards in the cleaning and maintenance of our properties, we have a dedicated team who do not cut corners and the properties are independently checked post clean. If you spot any oversights, please let us know so that we can put it right.